Can I sendDigits with studio? I need my connect_call to dial an extension

Hello, first time using Studio and I'm building an IVR. I'm happy with it so far, but I have one user option that connects the call to the sales team. Unfortunately, that number requires an extension. Within Studio, can I set up my connect_call widget to send the digits, so the caller isn't prompted for an extension?

I'm open to alternatives as well, though I'm not really a programmer (hence using Studio).

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Best Answer

  • sbrijmohan
    sbrijmohan admin
    Answer ✓

    Hi @ttuff , I can definitely see why you would like this feature. We currently have it as a pending feature request and I'd be happy to can an eye on that for you. In the meantime, I would suggest writing a Function to return the needed TwiML and invoking it with the Run Function widget.

    I hope this helps! ✨

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