Transferring call control from Studio flow to WSGI URL?

jabowery

I've set up the Studio flow for CAPTCHA fallback from SHAKEN/STIR as per this excellent tutorial.

However, once the call is attested as human, I want to transfer to my WSGI application written in Python at a URL of my specification.

Before I interposed the Studio flow, I was able to set the WSGI URL in:

Console -> Develop -> # Phone Numbers -> Active numbers -> Configure -> Voice & Fax -> A CALL COMES IN -> Webhook

However, the aforelinked tutorial now occupies that slot (and also PRIMARY HANDLER FAILS and CALL STUS CHANGES).

Where do I put my WSGI URL to take control of the call once the connect_call widget in the Studio flow is activated for an attested call?

PS: When I have a question like this, for which one would believe there is a straightforward answer (like a link to some documentation page or tutorial if not a simple instant message explanation), is there any way to offer money to get a timely answer? I'm dead in the water here.

sbrijmohan

Hi @jabowery Twilio Community Manager here! I'm happy to connect you with our support team so that you can get a quick response! Please keep an eye out for an email from our support team! Thank you for your patience.

In the meantime, @ssengupta can you help with this?

sbrijmohan

Update:

A TwiML redirect is the way to go https://www.twilio.com/docs/studio/widget-library/twiml-redirect, tack this onto the end of your Studio Flow and supply the URL that was previously set for the number.

We do have premium support plans for when Twilio is at the center of a critical process, https://www.twilio.com/support-plans.

I hope this helps! ✨