Error - 12100

ignamendi21

I have just copied and pasted the example code you twilio published in order to create a incoming call answer server and it does not work. In my logs appears Error 12100

from flask import Flask
from twilio.twiml.voice_response import VoiceResponse

app = Flask(__name__)


@app.route("/answer", methods=['GET', 'POST'])
def answer_call():
    """Respond to incoming phone calls with a brief message."""
    # Start our TwiML response
    resp = VoiceResponse()

    # Read a message aloud to the caller
    resp.say("Thank you for calling! Have a great day.", voice='alice')

    return str(resp)

if __name__ == "__main__":
    app.run(debug=True)

I do not receive any error in my ngrok server only in twilio.

I run the app.py and I checked the format..

<?xml version="1.0" encoding="UTF-8"?><Response><Say voice="alice">Thank you for calling! Have a great day.</Say></Response>

(I do not know why it is not working...)

sbrijmohan

Hi @ignamendi21 , I have sent this out to our support teams, please keep your eye out for an email. Thank you for your patience!

pnash

Ooh, I think I know what this might be. ngrok recently changed its behaviour for anonymous usage. If you don't have an ngrok account and you try to use ngrok to serve HTML or pages without a Content-Type then you get a page asking you to create an account. I think that might have caused the 12100 error in this case.

To solve this, you can either sign up for a free ngrok account then setup your authtoken and then try again. Or you can set the correct content type header on your response. I'm not a Python developer, but I think this might do the job:

from flask import Flask, make_response
from twilio.twiml.voice_response import VoiceResponse

app = Flask(__name__)


@app.route("/answer", methods=['GET', 'POST'])
def answer_call():
    """Respond to incoming phone calls with a brief message."""
    # Start our TwiML response
    resp = VoiceResponse()

    # Read a message aloud to the caller
    resp.say("Thank you for calling! Have a great day.", voice='alice')

    response = make_response(str(resp))
    response.headers["Content-Type"] = "text/xml"
    return response
 
if __name__ == "__main__":
    app.run(debug=True)

ignamendi21

thank you! It worked