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Twilio + Manychat + Integromat

Hi guys, I'm trying to implement Twilio getting data from Manychat using Integromat as bridge connection. We already bought a Twilio number and the idea of this project is when a customer request a call from the chatbot (manychat) we need to generate a call from twilio to the number received as request but the call must be attend from one of agent from the company side, is this possible? What do we need to do from twilio in order to transfer the call to an specific agent number who will attend the call?

thanks for your opinions

Answers

  • Hi @juliocastrop , Twilio community manager here, I'd be happy to help you find a solution. Your best bet is to head over to the Twilio Collectives on Stack Overflow and ask your question there. There is a community of 1000 members that can help you! If you can't find help there I would head over to our Twilio Support page for further assistance.

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