Whatsapp Twilio Outbound Client APi Timeout

aidhage
aidhage
edited June 7 in WhatsApp API

Hi team,

We use the whatsapp twilio outbound client api. When a outbound api request is created, it is received on our backend service and is processed there. But if there is some delay from the backend service side, the client drops the connection after some timeout, and the response code gets set to 0 with reason "ClientConnectionFailure’.
Could you please help with what is the value of this outbound client timeout for whatsapp twilio?

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Answers

  • Hey, would love to help here. Can you share the code you are using? And are you saying that Twilio times out when you try to send a WhatsApp message? Or is the delay and timeout on your side of things?

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