Error: 31910 - "Stream - WebSocket - SSL Protocol Error"

Imesha

Hi,

When I try to call the twilio number, it receives the call and response with the sentence in <Say>. But <Stream> is not working. In call logs I found the below error:

Error: 31910 - "Stream - WebSocket - SSL Protocol Error"

In the twilio account I have selected the 'Disabled' for 'SSL certificate validate' option. Why does it gives SSL protocol error after disabling this option?

my code (nodejs) is as follows:

 res.send(`

  <Response>

   <Start>

    <Stream url="wss://${req.headers.host}/"/>

   </Start>

   <Say>I will stream the next 60 seconds of audio through your websocket</Say>

   <Pause length="60" />

  </Response>

 `);

This code worked when I'm using ngrok, but now I want to replace it with a server url.

I'm new to twilio programming and appreciate your help.

Thank you.

Imesha.

sbrijmohan

Hi @Imesha , I have passed your information to our support team in hopes of getting you some help. Please keep an eye out from support. ✨

sbrijmohan

Update! Per https://wiki.hq.twilio.com/display/MS/Streams+-+Security+Considerations

Stream: WSS (Websocket over SSL) is the only protocol supported and mandatory to relay media out of Twilio and into Customer's infrastructure